Welcome to the PEZULA PROPERTY LIMITED website. Please read the following terms carefully before accessing or using the accommodation booking services provided on this site. By using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms.
I. Service Overview
PEZULA PROPERTY LIMITED provides short-term vacation accommodation services for leisure and business travelers. Guests may browse services, submit booking requests, and complete online payments via this website.
All bookings are subject to actual availability and final confirmation.
II. Booking and Payment
Customers must provide truthful, accurate, and complete booking information.
All prices are as displayed on the website; any applicable taxes or additional fees will be clearly indicated during the booking process.
Upon completion of payment, a booking confirmation will be sent to the customer via email.
We reserve the right to cancel orders and issue full refunds in the event of force majeure, unavailability of the property, or system errors.
III. Nature of Service
All accommodation services provided on this website are one-time services.
Each order applies solely to the specific check-in dates, property, and duration of stay booked; it cannot be reused, recycled, or converted into other services. The order is deemed fulfilled once the accommodation service has been completed.
IV. Cancellation and Refunds
Cancellations and refunds are subject to the specific cancellation policy applicable to the order. Different properties may have different cancellation rules; customers should carefully review the relevant details before booking.
If the service cannot be provided due to force majeure, government restrictions, natural disasters, or other causes beyond our control, we will assist in handling the situation based on the circumstances but shall not be liable beyond the scope prescribed by law.
V. Customer Responsibilities
Customers shall:
Provide truthful and accurate personal information;
Comply with the rules and regulations of the property;
Refrain from engaging in any illegal activities;
Take care of the accommodation facilities; customers shall be liable for compensation if any damage occurs.
VI. Limitation of Liability
PEZULA PROPERTY LIMITED will make reasonable efforts to ensure the accuracy of website information and the proper functioning of services; however, we do not guarantee that the website will be free from interruptions, delays, or technical malfunctions.
To the extent permitted by law, we shall not be held liable for losses caused by force majeure, network failures, third-party actions, or other factors beyond our control. VII. Intellectual Property
All text, images, trademarks, logos, designs, and other content on this website are the property of PEZULA PROPERTY LIMITED or the relevant rights holders; they may not be reproduced, distributed, or used for any commercial purpose without written permission.
VIII. Privacy Protection
We collect, use, and protect customers’ personal information in accordance with our Privacy Policy. By using this website, you agree to our Privacy Policy.
IX. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be submitted to the courts of England and Wales having jurisdiction.